Shaelyn Otikor-Miller

Shaelyn is a Senior Vice President and Head of Global Digital Workplace Strategy at Northern Trust in the Asset Servicing business unit, which contains 15K of the company’s 25K+ employees across 20 countries. She assesses the client-employee servicing constructs to design and deliver an innovative digital model aligned to evolving fintech trends. In addition, she provides thought leadership to the business unit President and executive leadership team by leveraging data analytics, industry research, project management methodologies, and empirical insights to transform the business and retain clients. Shaelyn received her BA from DePaul University, Chicago, and her MBA from The University of Chicago Booth School of Business.