Skanska USA Pioneers AI for Construction & Development

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As the Head of USA IT Shared Services, Melissa Faulkner is responsible for enterprise-wide technology strategies across three operating units in the US.
Leading US construction firm Skanska USA has launched Skanska Sidekick to summarise information, generate content & collaborate more effectively

As one of the largest construction and development companies in the US, Skanska USA is at the forefront of developments in the industry. 

In an innovative move for the industry and a key move for Skanska’s strategic commitment to leverage AI as part of its overarching data and innovation strategy, the company has released AI chatbot Skanska Sidekick. The proprietary, secure artificial intelligence (AI) chatbot is an internal solution designed to streamline AI-content generation while safeguarding data that has been designed to transform how solutions are delivered to customers.

“The development of Skanska Sidekick underscores our commitment to leverage AI within our overarching data strategy,” Melissa Faulkner, CIO, Head of IT Shared Services for Skanska shares with Construction Digital. 

“This tool empowers our teams to summarise information, generate content, and collaborate more effectively. As we continue to refine and expand the capabilities of Skanska Sidekick, we envision a future where our employees have unprecedented access to project-specific insights and enterprise knowledge, driving innovation and value for our customers.”

Skanska serves a broad range of clients in industries around the world including transportation, power, industrial, water/wastewater, healthcare, education, sports, data centers, government, aviation and commercial.

Pioneers in construction

As the Head of USA IT Shared Services, Melissa Faulkner is responsible for enterprise-wide technology strategies across three operating units in the US. She also oversees the national IT organisation and heads up advancement of Skanska’s IT architecture and design systems, risk management and security, platform optimisation, and corporate IT governance.

Melissa Faulkner, CIO, Head of IT Shared Services for Skanska

"With its unique ability to analyse uploaded documents and provide tailored insights, Skanska Sidekick exemplifies our commitment to leverage AI as part of our overarching data strategy,” Faulkner continues.

“Its global rollout marks a significant milestone in our digital transformation journey and demonstrates the proactive steps we are taking to leverage cutting-edge technology while safeguarding sensitive information."

Sidekick will help harness the vast knowledge across their company, empower teams to work more efficiently, improve decision-making, and provide value-added services for our customers – and streamline processes.

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